📋 Help Centre
Welcome to the MobyMax reports FAQ. Find answers to common questions about our weekly progress reporting service. Whether you're a parent trying to access reports, a school considering our service, or someone switching from another provider — we've got you covered.
Go to mobymaxreports.co.za and click the "Login" button. Use the email address your school has on file. If you've never logged in before, you'll need to request login details from us — accounts are only created when you register for MobyMax through our service.
Need help? WhatsApp us for same-day assistance.
Access to our parent portal is only available if your child is registered on MobyMax through our service. We don't provide login access to families using other MobyMax providers.
If you're currently with another provider and want weekly reports, you'll need to switch to us. We make switching easy — chat with us about switching.
Reports are emailed every Friday by 5pm South African time. The report covers the week ending that Friday (Monday to Friday activity).
You can also log in to the parent portal anytime to view current and historical reports — up to 52 weeks of data is available.
We track all 9 MobyMax curriculum subjects:
Each subject shows time spent and achievement percentage for the week.
Benchmark levels show your child's starting point when they first took the MobyMax placement tests. For example, a benchmark of "Grade 4.5" means your child tested at a mid-Grade 4 level in that subject.
This is important because MobyMax adapts to your child's actual level — not their school grade. A Grade 6 student might have a Grade 4 benchmark in Maths, meaning MobyMax identified gaps and is working to fill them.
We recommend students aim for:
Remember, achievement percentage reflects whether weekly time and progress targets are being met — not test scores.
Pricing for schools is R150–R250 per student per month, depending on volume. This includes:
No setup fees. No contracts. Your first period is free until the 1st of the following month.
Yes. Teachers get access to a dashboard showing all students assigned to them. They can see:
Many teachers share the reports with students directly: "This is what your parents see every week" — it's a great motivation tool.
Same-day setup is standard. Here's what happens:
Most schools are fully operational within 24-48 hours.
Absolutely. Many schools and homeschool families switch to us specifically because they want weekly progress reports — something most providers don't offer.
Here's how switching works:
No double payments. No disruption to learning.
No. MobyMax uses adaptive placement tests to identify your child's current level in each subject. When they start with us, they'll take new placement tests that will set them at their actual ability level — regardless of what system they used before.
Think of it like changing schools: your child doesn't forget what they've learned. The new placement tests simply confirm where they are and ensure they continue from the right point.
The main reason schools and families switch to us is weekly progress reports. Most MobyMax providers give you access to the platform but leave parents in the dark — they only see the basic student dashboard.
With us, parents receive a clear, easy-to-understand progress report every Friday. This means:
We also offer competitive pricing (R150-R250/student) and same-day WhatsApp support.
We respond to every message within 24 hours — usually much faster.
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