Welcome, subscribers.
How can we help?
Quick links to your portals, the resources included with your subscription, and how to reach us when you need help. Whether you’re a school running a whole class or a homeschool family managing one child — everything you need is on this page.
Where to go, by what you need.
Four common subscriber needs. Pick the card that matches what you’re here for.
Parent / Teacher Portal
For parents & teachers
View weekly progress reports, benchmark history, and 52 weeks of achievement data for every child.
Open portal →Student Login (MobyMax)
For students
The MobyMax learning platform — lessons, placement tests, benchmarks. Opens in a new tab.
Open MobyMax →Resources & Guides
For your team
How-to guides, printables, training videos — built over five years for parents and teachers.
See what’s included →Common Questions
Quick answers
Account changes, billing questions, technical issues — WhatsApp Tim directly for the fastest answer.
WhatsApp Tim →
What’s included
with your subscription.
Four things every subscription comes with. No tiers, no upsells, no premium add-ons.
Real support, every weekday.
The same person, every time. WhatsApp Tim for quick questions, email for detailed ones, scheduled video calls for anything complex. Most messages get a reply within 4 hours during weekdays (08:00–18:00). No tickets, no call centre, no being passed around.
Onboarding done for you.
New students migrate into your MobyMax account, take placement tests, and start receiving Friday reports the week they begin. Need to add or remove a student? WhatsApp us — sorted same day.
A complete resource library.
Built over five years across hundreds of families. Subscribers get access to operational guides for daily MobyMax routines, placement testing, benchmark workflows, end-of-term reporting, and parent communications. Plus 70+ printables, training videos, and research-backed learning support material. For parents AND teachers.
No surprises. No lock-in.
Pricing stays where it is — we don’t raise rates mid-term. New students join mid-month? Billed the following month. No notice periods. No cancellation penalties. If circumstances change and we’re no longer the right fit, you leave clean.
Stuck on something?
WhatsApp Tim directly.
The same person every time, no ticket numbers, no being passed around. Tell us what you’re stuck on and we’ll work it out together.
08:00 – 18:00 SAST
most weekdays
For urgent or complex issues, mention “urgent” in your first message and we’ll prioritise. Most subscriber questions are resolved within the same WhatsApp thread.